Book a job, chat with our assistant, or check your service history below.
No heat or hot water, leaks, safety concerns
Non-urgent repairs or upgrades
Your yearly boiler service & safety check
Under UK data protection law you have the right to see a copy of everything we hold about you, and the right to have your account and data permanently deleted. Read our full Privacy Policy for details on how your data is used and stored.
This permanently deletes your login, profile, service records and booking history from our systems. This can't be undone, and won't cancel any active Direct Debit — please also contact us at info@elimitheat.co.uk to cancel your plan.
Your Heat Service Plan is collected monthly by Direct Debit through GoCardless, an FCA-regulated payments provider. Payments are protected by the Direct Debit Guarantee.
Your bank details are entered on GoCardless's secure page and are never seen or stored by E-Limit Heat — we only hold a payment reference.
Keep your contact details up to date so our engineers and invoices reach the right place.
If you're elderly, disabled, or would like extra help, tell us here. Every engineer sees it before they arrive, and our team adapts — longer appointments, clearer communication, phone-first contact, whatever helps. You can change or delete this at any time.